Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At Parimatch, we believe online gaming and betting should be an entertaining activity—never a way to earn money or solve financial problems. Gambling always carries risk, and the house has a mathematical advantage. Only bet what you can afford to lose, and treat any winnings as a bonus, not an expectation.
Age Verification
Online gaming and betting are strictly reserved for individuals aged 18 years or older, or the legal age of majority in your jurisdiction, whichever is higher. By accessing Parimatch services, you confirm that you meet these age requirements. We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
Do you recognize any of these behaviors in yourself? If so, please seek help immediately:
- Chasing Losses: Betting more money to recover losses
- Hiding Gambling Activity: Concealing the amount of time or money spent gambling
- Loss of Control: Unable to stick to predetermined betting limits
- Neglecting Responsibilities: Neglecting work, family, or personal commitments due to gambling
- Borrowing to Gamble: Taking loans or using credit to fund gambling activities
- Mood Changes: Gambling to escape stress, anxiety, or depression
- Unsuccessful Attempts to Quit: Repeated failed efforts to reduce or stop gambling
- Lying About Gambling: Deceiving friends and family about gambling habits
- Jeopardizing Relationships: Gambling causing conflict with loved ones
- Financial Hardship: Gambling leading to debt, missed bills, or financial crisis
Self-Help Tools & Responsible Gaming Features
Parimatch offers several features to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Cap the maximum amount you're willing to lose over a defined period
- Betting Limits: Restrict the size of individual bets
- Reality Checks: Receive reminders about the time and money you've spent during your session
- Time-Out: Take a temporary break from your account (hours to days)
- Self-Exclusion: Permanently close your account for an extended period (typically 6 months to several years)
To activate any of these tools, visit your account settings or contact our customer support team.
Support Organizations & Helplines
If you or someone you know is struggling with problem gambling, professional help is available. Please reach out to one of these trusted organizations:
India
- Indian Psychiatric Society (IPS): Provides mental health support and resources for gambling addiction. Visit the official IPS website or consult a registered mental health professional in your state.
- AASRA (Aarambh): Mental health crisis helpline offering confidential support. Contact: Local mental health centers and state-specific helplines.
International Support (if applicable)
- GamCare (UK): Free, confidential support for problem gambling. www.gamcare.org.uk
- GamStop (UK): National self-exclusion scheme. www.gamstop.co.uk
- Gambling Help Online (Australia): Free counseling and support services. www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): Evidence-based resources and support. www.responsiblegambling.org
- National Council on Problem Gambling (US): Helpline and referral services. www.ncpgambling.org
Remember: Seeking help is a sign of strength, not weakness. Counselors are trained, confidential, and available to listen without judgment.
If You Need Help, Reach Out Today
Problem gambling is a serious issue that affects individuals and families. If you're concerned about your gambling habits or those of someone close to you, please seek professional help immediately. The organizations listed above offer free, confidential support and are ready to assist you.
You don't have to struggle alone. Help is just a phone call or click away.
This responsible gaming information is provided by Parimatch as part of our commitment to player safety and responsible conduct. For more information about our responsible gaming policies, please contact our customer support team or visit your account settings.